Unit 107 – 1750 Hartley Ave, Coquitlam, BC V3K 7A1  |  Mon–Fri 8:00 AM–4:30 PM
info@webir.ca 604-980-2626
Legal

Privacy Policy

How Webir Automation & Control Services Ltd. collects, uses, and protects your information.

Last updated: June 4, 2026

Who We Are

Webir Automation & Control Services Ltd. ("Webir," "we," "us," or "our") is a commercial HVAC, building automation, and mechanical services company located at Unit 107 – 1750 Hartley Avenue, Coquitlam, BC V3K 7A1. We can be reached at info@webir.ca or 604-980-2626.

Information We Collect

We collect information you provide directly to us, including:

We may also collect limited technical data such as browser type and pages visited when you use our website, through analytics tools including Google Analytics and Google Tag Manager.

How We Use Your Information

We use the information we collect to:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS / Text Messaging

Consent: We only send SMS messages when you verbally request one during a call with our AI receptionist or a staff member. No messages are sent without your explicit consent.

Message types: Transactional only — booking confirmation links (webir.ca/contact) and callback confirmations. We do not send promotional or marketing SMS.

Opt-out: Reply STOP at any time to unsubscribe from text messages. Reply HELP for assistance.

Frequency: Message frequency varies based on your service interactions. Typically one message per call where SMS is requested.

Rates: Message and data rates may apply depending on your carrier plan.

Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors use our site. This data is aggregated and does not identify individual users. You can disable cookies in your browser settings at any time.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Service records are typically retained for a minimum of seven years in accordance with standard business practice.

Your Rights

Under BC's Personal Information Protection Act (PIPA) and Canada's PIPEDA, you have the right to:

To exercise any of these rights, contact us at info@webir.ca.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our systems use industry-standard security practices.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after any update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

Call Us Request Service